Support Center


  • Getting Started with Fastvue Reporter for Sophos Web Appliance

    Please see our Getting Started Guide at for installation and setup instructions.

    Nov 03, 2015 12:01AM PST
  • Securing the Fastvue Reporter for Sophos Web Appliance Web Site

    You can restrict access to the Fastvue Reporter site using Windows Authentication and Authorization rules in IIS. Go into IIS Manager, and select the Fastvue Reporter site or virtual directory. Ensure Features view is selected at the bottom of...

    Mar 16, 2016 01:26AM PDT
  • Deployment for Managed Service Providers (MSPs)

    If you are a Managed Service Provider that has multiple customers using Sophos Web Appliances, you may be wondering how best to deploy Fastvue Reporter so that you can offer easy, sensible web reporting to your customers. Ideal Deployment for Multip...

    Nov 03, 2015 12:06AM PST
  • "HTTP Error 500.xx - Internal Server Error" after installin...

    If you receive a "HTTP Error 500.xx - Internal Server Error" when browsing the to the Fastvue Reporter website after installation, this is due to a mis-configuration in Microsoft IIS. The solution depends on the specific error message shown in the '...

    Feb 22, 2018 08:27PM PST
  • Change Productivity

    Change productivity category in Sophos Reporter You can customize Sophos Reporter's productivity Settings by going to Settings | Productivity and simply drag-drop the web categories onto the right list. Change website category Changing the catego...

    Jul 16, 2018 09:51AM PDT
  • Reset Productivity to defaults

    Problem After modifying Productivity settings under *Settings | Productivity* you want to restore them to default settings. Cause Changing Productivity settings and wanting to restore the default configuration. Solution *Note: This will reset your ...

    May 06, 2019 11:47AM PDT

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